How to solve 0048E|G2 is not initialized?

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lavanya shivram

• October 27, 2020 02:24

Requesting some quick help

 tried this get request /server-info and got this error:

"errors": [
{
"code": "48",
"message": "0048E|G2 is not initialized"
}

How to solve this?

 

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• Official comment

  

  Ant

  • October 27, 2020 14:12

  Iavanya, 

  Could you provide additional information on the steps you performed, overview of how you set up the REST API server and how you setup the Senzing APIs themselves please. 

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• 

  lavanya shivram

  • October 28, 2020 12:27

  Hi, I was not part of the REST API server or Senzing APIs set up. Let me try to gather the information. As far as I know we would have followed Python method to set up using the instructions in your web site.

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• 

  Ant

  • October 29, 2020 18:30

  Hi Lavanya,

  Feel free to share the findings here or open a formal support ticket here: https://senzing.zendesk.com/hc/en-us/requests/new 

  We'll be happy to work with you to resolve this. 

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• 

  lavanya shivram

  • October 29, 2020 20:13

  Thank you Ant, as of now a restart of the java wrapper resolved the issue

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