How do I install an Update?

Note: You don't need to uninstall the app prior to updating on either Windows or Mac.

Mac

Supported versions: macOS Sierra (10.12) and above.

Step 1:  Download the update via the Senzing App

1. Go to the Gear Menu
2. Check for updates
3. Click the download
4. A browser window will open and your download will begin

Tip: The app may take 13 or more minutes to download. Click the down chevron and select 'open when done' and the app install experience will auto open, so you can skip to Step 4.

Step 2:  'Quit' the Senzing App so that it is no longer running 

Step 3:  Locate your download

Once the download completes you may either open the download from your browser or use Finder to locate the download either by browsing your list of downloaded files or by searching for .dmg

Look for the most recent "Senzing" .dmg

Step 4:  Install the latest version

1. Click to open and run the Senzing .dmg file in your downloads folder. 
2. Click and drag the Sz icon to the applications folder.
3. Choose 'Replace' when prompted.  (All your projects and current work will be preserved)

Step 5:  Open the App

When the install is complete you may open the app using the Senzing icon on your dock or access it through Applications in Finder.

The first time you open the updated application you will be asked if you are sure you want to open it. Click "Open"

 

Windows

Step 1:  Download the update via the Senzing App

1. Go to the Gear Menu
2. Check for updates
3. Click the download
4. A browser window will open and your download will begin

Tip: The app may take 13 or more minutes to download.  Click the down chevron and select 'open when done' and the app install experience will auto open, so you can skip to Step 4.

Step 2:  Close the Senzing App so that it is no longer running 

Step 3:  Locate your download

Once the download completes you may either open the download from your browser or use the Downloads locate the download either by browsing your list of downloaded files or by searching for .msi

Read more about locating downloads in Windows

Step 4:  Begin installation

• Double click on the installer download
• Click 'Yes' on the dialog that asks if the app may make changes to your device

• Senzing Setup will appear, click to begin the install

• Choose the install location

• The installer will copy files

• You will see a confirmation message at the end of the install

Step 5:  Open Senzing

Once finished you may launch the app from shortcuts or from Programs or use the search in the start menu.

You will find any past projects waiting for you.